PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS.
16.1 Agreement to arbitrate
Except as provided below, you and Intelliquinte agree that any dispute, claim, or controversy arising out of or relating to the App or these Terms will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect, rather than in court. The Federal Arbitration Act governs the interpretation and enforcement of this section.
16.2 Small claims carve-out
Either party may bring an individual claim in small claims court if it qualifies to be heard there.
16.3 30-day right to opt out
You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing nidela.support@intelliquinte.com with your name, the fact that you decline arbitration, and enough information to identify your App purchase. Opting out has no effect on any other part of these Terms.
16.4 Class action waiver
You and Intelliquinte agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. If this class action waiver is found unenforceable, then the entirety of this Section 16 will be null and void, but the rest of the Terms will remain in effect.
16.5 Mass arbitration batching
If 25 or more similar demands for arbitration are asserted against Intelliquinte by or with the coordination of the same or coordinated counsel, the claims will be administered under the AAA's supplementary rules for multiple case (mass arbitration) filings then in effect.
16.6 Costs
Allocation of arbitration fees and costs is governed by the AAA Consumer Arbitration Rules and fee schedule.